passionate about people’s performance!

Who We Are

We’re in the business of HAPPY – a passionate team of industry leaders with extensive local and international Incentive experience, dedicated to changing people’s behaviour and boosting your bottom line!

Meet the TIC Family

Debbie Ghillino

Chief Happiness Officer

(aka Managing Director)

Debbie has 29 years Incentive industry experience! She’s worked for some of the top Incentive and Performance Improvement companies in South Africa and the UK, and she’s currently Secretary for the MEA Chapter of IMA.

Milestones:

  • Treasurer and board member of the IMA MEAPAC Chapter
  • Co-founder of the Global non-profit organisation: Women in Incentives Network
  • President of the Global Incentive Council 2013 to 2015 – the first African to have the privilege
  • First African to be in attendance at the Incentive Marketing Summit (IMA) for 5 years
  • Invited to present sessions at three of the IMA Summits on Incentives from a Global Perspective
  • Has written a white paper on Incentives in India
  • Has been published in the Think Sales SA magazine on the right way to run incentives
  • Has been invited to speak on numerous Reward & Incentive panels

What’s the most inspiring part of your job?

Getting to work with a passionate work family who make a difference with what they do.

In another life, I’m pretty sure I was a

pirate.

The best piece of advice I’ve ever been given is

hire people who are better than you.

If I could invent a holiday, it would definitely involve

the beach and chocolate.

What advice would you give a candidate who wants to join our team of superstars?

Join us if you want to contribute to a work family who are passionate about what they do and embrace the work life balance.

My favourite word in the English language is

Serendipity

If I were a superhero, my superpower would be

speed travel.

Jeff Hudson

Happiness Director

(aka Client Services & Shareholder)

What's the most inspiring part of your job?

Hearing how we can actually change someone’s life – like the lady who was able to get her first ever washing machine.

In another life, I'm pretty sure I was a

pilot.

The best piece of advice I've ever been given is

treat others in the way that you expect to be treated yourself.

If I could invent a holiday, it would definitely involve

time to really switch off.

What advice would you give a candidate who wants to join our team of superstars?

You’ve got to really care, want to take responsibility and not accept anything that doesn’t provide fabulous customer service delivery.

My favourite word in the English language is

marvellous.

If I were a superhero, my superpower would be

calm under pressure.

Catharine Parsons

Happiness Director

(aka Client Services & Shareholder)

What's the most inspiring part of your job?

Without a doubt, recognising and bringing happiness to people who go above and beyond their call of duty. What I do is meaningful and positive, and that brings value and joy to my life.

In another life, I'm pretty sure I was a

bear. Eating 40 kilos a day and then sleeping for 7 months sounds like something I might have done. And enjoyed.

The best piece of advice I've ever been given is

that a person’s character is more important than anything else they are.

If I could invent a holiday, it would definitely involve

snow.

What advice would you give a candidate who wants to join our team of superstars?

Have a willing spirit. Skills can be learned, but a good attitude is paramount.

My favourite word in the English language is

petrichor, it describes the beautiful, earthy smell after rain.

If I were a superhero, my superpower would be

LUCK.

Tammy Hetherington

Happiness Director

(aka Client Services & Shareholder)

What's the most inspiring part of your job?

Being able to make a positive and empowering difference in the work lives of others.

In another life, I'm pretty sure I was

a grape farmer.

The best piece of advice I've ever been given is

you can tell a lot about a person by their shoes.

If I could invent a holiday, it would definitely involve

a log cabin in the mountains.

What advice would you give a candidate who wants to join our team of superstars?

Just be yourself, everyone here is real. Have a sense of humour and be ready to show off any kids, plants or animals you have.

My favourite word in the English language is

dendrophilia (lover of trees).

If I were a superhero, my superpower would be

making dreams come true.

Lindi Cronje

Happiness Director

(aka Finance Fundi)

What's the most inspiring part of your job?

That I learn and grow every day.

In another life, I'm pretty sure I was

someone else 😊

The best piece of advice I've ever been given is

that the most worthwhile things generally come with sacrifice.

If I could invent a holiday, it would definitely involve

lots of travelling and the sea.

What advice would you give a candidate who wants to join our team of superstars?

Be prepared to have lots of fun while doing what you love!

My favourite word in the English language is

thank you.

If I were a superhero, my superpower would be

to become invisible.

Kyle van Niekerk

Data Dynamo

(aka Data Analyst)

What's the most inspiring part of your job?

Knowing that people are being acknowledged and rewarded for their exceptional work effort, and that we make it worth their effort.

In another life, I'm pretty sure I was

some sort of Royalty, it may explain my expensive taste!

The best piece of advice I've ever been given is

if it was easy, everyone would do it.

If I could invent a holiday, it would definitely involve

a remote island in crystal blue waters, with an endless supply of treats and cocktails, and where you don’t gain weight eating all the treats!

What advice would you give a candidate who wants to join our team of superstars?

Be prepared to work exceptionally hard, laugh even harder and love being part of a team that cares!

My favourite word in the English language is

iridescent.

If I were a superhero, my superpower would be

invisibility.

Lyndsay Gassert

Happiness Architect

(aka Client Service)

What's the most inspiring part of your job?

The ability to surprise and delight others.

In another life, I'm pretty sure I was

a dancer. I still think that I can dance.

The best piece of advice I've ever been given is

don’t ask others to do what you are not prepared to do yourself.

If I could invent a holiday, it would definitely involve

no WiFi.

What advice would you give a candidate who wants to join our team of superstars?

Just do it!

My favourite word in the English language is

please.

If I were a superhero, my superpower would be

to heal all wounds, emotional and physical.

Toni Shuping

Happiness Architect

(aka Client Service)

What's the most inspiring part of your job?

The power to change people’s behaviour and performance for the better and to see them achieve greater heights.

In another life, I'm pretty sure I was

a Queen.

The best piece of advice I've ever been given is

do what you love, love what you do!

If I could invent a holiday, it would definitely involve

a beach and exotic cocktails.

What advice would you give a candidate who wants to join our team of superstars?

Your attitude, not your aptitude, will determine your altitude.

My favourite word in the English language is

tranquillity.

If I were a superhero, my superpower would be

reading people’s minds.

Jamie Woodward

Rewards Champion

(aka Rewards Lead)

What's the most inspiring part of your job?

Customer Service for sure! Being able to provide our customers with fast service and being proactive. Seeing a smile on my customers’ faces makes me happy.

In another life, I'm pretty sure I was

a cleaner, I seem to enjoy this type of thing. Almost like retail therapy haha. This is my OCD kicking in😊

The best piece of advice I've ever been given is

never allow the cruel world to change you, stay your innocent, gullible, true, down to earth and honest self! Learn and grow from your life experiences but don’t let it change you.

If I could invent a holiday, it would definitely involve

as little planning as possible, just a click of the fingers and you’d be at your desired destination! What better way to treat yourself.

What advice would you give a candidate who wants to join our team of superstars?

I strongly believe you need to have a passion for what you do, your everyday job is where most of your time is spent so make the best out of it.

My favourite word in the English language is

don’t have one but if I had to choose, I think it would be “Life” – Continuously reaching out for newer, richer, deeper, life-changing experiences. Using those experiences as a means for personal growth and pushing the boundaries of myself mentally, spiritually and intellectually for the betterment of myself and the world at large.

If I were a superhero, my superpower would be

to take away all the unnecessary struggles people are facing in today’s society – anxiety, stress, depression, pain, poverty, etc. We all deserve to be HAPPY and I think the world will be a different place if this was the case!

Nancy Martins

Support Superstar

(aka Participant Support)

What's the most inspiring part of your job?

To help others as well as gain new knowledge.

In another life, I'm pretty sure I was

a teacher.

The best piece of advice I've ever been given is

never give up, life is too short, so never stop learning.

If I could invent a holiday, it would definitely involve

team building, laughs and wine.

What advice would you give a candidate who wants to join our team of superstars?

Be yourself, work hard and don’t be afraid to ask for help. Encourage your peers and they will do the same.

My favourite word in the English language is

love.

If I were a superhero, my superpower would be

healing powers.

Rebecca Bradley

Data Dynamo

(aka Data Analyst)

What's the most inspiring part of your job?

Working for a boss lady and with colleagues who are passionate about what they do. We take our work seriously but enjoy ourselves while we are at it!

In another life, I'm pretty sure I was

a magpie. I’m drawn to pretty, shiny things but being a wannabe minimalist, I don’t have to have them – just love to marvel.

The best piece of advice I've ever been given is

from my dad who always said that if you can find the joy in the mundane, ordinary, every-day life – you will always be happy.

If I could invent a holiday, it would definitely involve

exploring new (to me) cities and towns, particularly old buildings and soaking up the history – or cruising (pure relaxation).

What advice would you give a candidate who wants to join our team of superstars?

You better have a sense of humour – we love to laugh a LOT! Also – no room for ego’s – we work together!

My favourite word in the English language is

serendipity. It’s a pretty word, a sweet movie and I believe it – finding TIC was definitely serendipitous for me!

If I were a superhero, my superpower would be

to erase the suffering of little people and animals.

David van Druten

Happiness IT Guru

(aka IT Director)

What's the most inspiring part of your job?

Working with a dynamic team to help achieve company goals.

In another life, I'm pretty sure I was

a traveller.

The best piece of advice I've ever been given is

the only thing to buy that you can’t afford is a house.

If I could invent a holiday, it would definitely involve

cricket and the Caribbean.

What advice would you give a candidate who wants to join our team of superstars?

Buckle up and enjoy the ride!

My favourite word in the English language is

suppertime.

If I were a superhero, my superpower would be

eliminating inefficiencies.

Janice Cele

Finance Fundi

(aka Finance Lead)

What's the most inspiring part of your job?

Being able to work virtually and with a team that understands that their employees are their greatest asset.

In another life, I'm pretty sure I was

a private investigator.

The best piece of advice I've ever been given is

remind yourself that you cannot fail at being yourself.

If I could invent a holiday, it would definitely involve

travel, travel, travel with calorie-free food, chocolate and cake 😊

What advice would you give a candidate who wants to join our team of superstars?

There is never a dull moment. Be prepared to be a part of a team that cares and has fun while working hard.

My favourite word in the English language is

camaraderie.

If I were a superhero, my superpower would be

teleportation.

Laura Blommestijn

Happiness Architect

(aka Client Service)

What's the most inspiring part of your job?

Working together with diverse teams and people to build Brand loyalty, meet objectives and ultimately reward exceptional performance.

In another life, I'm pretty sure I was

a Doctor.

The best piece of advice I've ever been given is

everyone you meet is fighting a battle you know nothing about. Be kind, always.

If I could invent a holiday, it would definitely involve

the African Bush..

What advice would you give a candidate who wants to join our team of superstars?

Teamwork makes the Dreamwork.

My favourite word in the English language is

charismatic.

If I were a superhero, my superpower would be

the ability to heal.

Samantha Nealon

Support Superstar

(aka Participant Support)

What's the most inspiring part of your job?

To help others as well as gain new knowledge.

In another life, I'm pretty sure I was

a lioness.

The best piece of advice I've ever been given is

be true to yourself and always be positive.

If I could invent a holiday, it would definitely involve

sailing and scuba diving.

What advice would you give a candidate who wants to join our team of superstars?

Join the team if you are prepared to work hard and provide excellent service to your clients.

My favourite word in the English language is

love.

If I were a superhero, my superpower would be

the ability to fly.

Hanli De Coning

Data Dynamo

(aka Data Analyst)

In another life, I'm pretty sure I was

a Sheriff.

The best piece of advice I've ever been given is

where ever you go there you are, so you are never lost.

If I could invent a holiday, it would definitely involve

rugby and cupcakes.

My favourite word in the English language is

magnanimous.

If I were a superhero, my superpower would be

the ability to understand and speak all languages.

Aneesah Veerarpan

Data Dynamo

(aka Data Analyst)

What's the most inspiring part of your job?

Being able to add value and provide insights to business.

In another life, I'm pretty sure I was

a Viking Shield Maiden

The best piece of advice I've ever been given is

do not stress over things that are beyond your control, just trust the timing of your life.

If I could invent a holiday, it would definitely involve

amazing food, fun cocktails and Music.

What advice would you give a candidate who wants to join our team of superstars?

Be Authentic, ask for help and always strive to do your best.

My favourite word in the English language is

reciprocity

If I were a superhero, my superpower would be

mind control.

Ronan Bradley

Happiness Developer

(aka IT Guru)

What's the most inspiring part of your job?

Being able to improve productivity through technology and problem solving.

In another life, I'm pretty sure I was

a Panda.

The best piece of advice I've ever been given is

you must never stop believing. The minute you do, you lose.

If I could invent a holiday, it would definitely involve

laser tag.

What advice would you give a candidate who wants to join our team of superstars?

Have a passion for people and the willingness to empower everyone around you.

My favourite word in the English language is

peace: freedom from disturbance.

If I were a superhero, my superpower would be

teleportation.

Rebecca Matthews

Happiness Supporter

(aka Client Service)

What's the most inspiring part of your job?

I am so excited to be a part of such an amazing team. I am looking forward to working in a motivated, happy environment where I can utilize and grow my skills.

In another life, I'm pretty sure I was

a Musician.

The best piece of advice I've ever been given is

love yourself before you can love someone else.

If I could invent a holiday, it would definitely involve

outdoor adventures.

What advice would you give a candidate who wants to join our team of superstars?

Love what you do, be part of the team by assisting and motivating one another. Teamwork makes the dream work 😊

My favourite word in the English language is

petrichor – The pleasant, earthy smell after rain.

If I were a superhero, my superpower would be

to talk to animals.

Aiden Brody

Happiness Developer

(aka IT Support)

What's the most inspiring part of your job?

To implement technologies to make everyone’s lives easier.

In another life, I'm pretty sure I was

a commodore 64 – An old soul.

The best piece of advice I've ever been given is

when something gets too hard, take a step back and look at the problem from a different angle.

If I could invent a holiday, it would definitely involve

spending the whole day at the beach.

What advice would you give a candidate who wants to join our team of superstars?

Don’t be afraid to ask questions, that’s how you learn.

My favourite word in the English language is

We – “We can’t build a team with one person”

If I were a superhero, my superpower would be

a Technopath – A person with techno-telepathic ability, capable of reading the electrical signals of devices, such as computers, around them.

Kieron Tudor

Rewards Superstar

(aka Rewards Controller)

What's the most inspiring part of your job?

To make a difference to the working lives of the team by providing support and ensuring data is accurate and available to be used effectively.

In another life, I'm pretty sure I was

a musician, I always have a song playing in my head.

The best piece of advice I've ever been given is

you don’t have to be out in front to be a leader or to be valuable.

If I could invent a holiday, it would definitely involve

my entire family being scooped up and deposited in a beautiful, interesting place with lots of history, good food and wine.

What advice would you give a candidate who wants to join our team of superstars?

Just jump in, ask questions and learn. This team is so supportive.

My favourite word in the English language is

whimsy. Life is so much more fun with a little bit of whimsy.

If I were a superhero, my superpower would be

to detect distress in animals and people and form a safe bubble around them.

Kate Turok

Happiness Architect

(aka Client Service)

What's the most inspiring part of your job?

Working together with a close knit team to help others create positive change.

In another life, I'm pretty sure I was

an underwater creature, maybe a whale, water is my happy place.

The best piece of advice I've ever been given is

don’t forget to pause, breathe deep and take in what’s around you.

If I could invent a holiday, it would definitely involve

my family, sun, sea and plenty of adventure, oh and also cake.

What advice would you give a candidate who wants to join our team of superstars?

Be that person that goes above and beyond and embraces team spirit.

My favourite word in the English language is

together.

If I were a superhero, my superpower would be

flight.

Megan Nitsche

Happiness Travel Champion

(aka Travel Head)

What's the most inspiring part of your job?

The opportunity to create enriching experiences, that positively impact the lives of those who partake in the journeys and create memories that last a lifetime.

In another life, I'm pretty sure I was

PollyAnna, I always look for the positive in all experiences.

The best piece of advice I've ever been given is

How do you eat an Elephant – One bite at a time. Nothing is impossible if you break it down.

If I could invent a holiday, it would definitely involve

lots of adventure and exploring.

What advice would you give a candidate who wants to join our team of superstars?

Stay curious, be proactive, and enjoy the experience of contributing to a collaborative and dynamic team.

My favourite word in the English language is

supercalifragilisticexpialidocious

If I were a superhero, my superpower would be

time mastery.

Rudi Cronje

Happiness IT Guru

(aka IT Director)

What's the most inspiring part of your job?

Overcoming challenges to complete a difficult project.

In another life, I'm pretty sure I was

a Musician.

The best piece of advice I've ever been given is

Do what you love and you’ll never work a day in your life.

If I could invent a holiday, it would definitely involve

the bush, the beach and no cellphone signal.

What advice would you give a candidate who wants to join our team of superstars?

Work hard, work smart, ask lots of questions and enjoy working with passionate people!

My favourite word in the English language is

wonder – feeling of admiration and the desire to know

If I were a superhero, my superpower would be

time travel.

Proud Co-Founder and Member of WiiN

Women in Incentives Network (WiiN) is a global community for leading women in Incentives and Loyalty to connect, inspire and thrive.
Members meet exclusively and privately with the goal of creating a community where women in various stages of their entrepreneurial endeavours can connect, renew and evolve.

Proud Member of IMA

The Incentive Marketing Association (IMA) is dedicated to promoting high standards of professionalism in the incentive and recognition field, creating greater awareness of incentives, and helping its members prosper in a changing business environment through education, training, research, and marketing services.